House Rules

We want our Facebook page to be a place where people can share how
they feel about the National Trust and talk about their experiences in a fun
environment. We welcome feedback – both positive and negative. It helps
us to learn and grow. These house rules aim to ensure everyone can enjoy
themselves while they’re here.

We ask you to be nice and polite to one another – you almost always are!
- and respect each other’s views and comments. We ask all users to ensure
your contributions are civil, polite, tasteful and suitable for all ages. We won’t
tolerate disruptive, offensive or abusive behaviour, unlawful or objectionable
content. This includes any material which might be defamatory, offensive,
infringing, obscene, lewd, pornographic, violent, abusive, insulting, threatening, harassing, discriminatory, blasphemous, indecent or otherwise unlawful or objectionable. It also includes any material which is aggressive,
argumentative or likely to be construed as bullying. No spamming or
repetition, please, nor off-topic material in subject-specific threads or areas.
In general, we don’t moderate posts – except on the rare occasion that
someone has used offensive language or made libellous allegations about
named or identifiable individuals on our page. We have a duty to protect our
staff and volunteers, so while deleting comments is totally out of character
for us, our legal position is that any post containing a libellous accusations,
should be removed. If an individual continues to post offensive, threatening or
libellous content then we’ll be forced to block that person from the page. We
won’t tolerate postings, content, or links that are racist, sexist or homophobic.
We also don’t permit linking to or posting any content which endorses illegal
activity, or any activities against the values of the National Trust.